As you are aware we have been delivering paper prescriptions to Tesco on behalf of patients on Tuesdays and Thursdays every week.

Tesco have informed us that they will no longer accept paper prescriptions being delivered in this way and are asking their customers to collect their prescriptions from the Practice and drop to Tesco themselves from 01/11/2024.

To confirm, this is not a decision that has been made by the Practice. We are very happy to continue to deliver prescriptions and even discuss the possibility of increasing the number of deliveries to Tesco to help avoid delays for patients.

We are aware that part of the problem is that Launceston Medical Centre are not enabled for EPS (Electronic Prescription Service) currently, due to the functionality not being fully available. We have been trying for some years to solve this problem and face similar problems to other dispensing Practices in the country.

Unfortunately, there is little we can do about this situation and are open to discussion with Tesco until a long-term solution is found. We apologise for the disruption this may cause our patients.

Launceston Medical Centre