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Changes to Online Services

From 29th May 2017 Launceston Medical Centre will be offering an improved online service called Systmonline for patients who wish to request repeat prescriptions, book appointments and view a summary of their medical record.

From this date our existing website will not accept registrations for online services. To request login details for Systmonline please do one of the following: 

 

 1. Visit the surgery in person with some ID (Example of suitable ID is Drivers Licence or Passport or Marriage Certificate or some other form of photo ID). We will ask you some security questions and print your login details for Systmonline. Both dispensary and reception can print this for you.

2. Ring the Practice on 772131 > option 3 > option 1 where we will ask some security questions and send you a secure email with your login details for Systmonline.

If you already have a login for our current website you can continue to use the service however we would encourage you to register for Systmonline as soon as possible as our plan is to stop this service altogether and use Systmonline.

Why?

Launceston Medical Centre was one of the first Practices to offer online services to our patients. We are currently receiving approximately 60 requests per day from our patients. Since then the company that provides the software that stores your medical record (Systmone) has developed an improved system that links directly into your medical record and has some additional features:

1. You see medication as we see it on our computer system. This means if a GP prescribes a new medication this change will be seen online immediately.

2. Your prescription requests are sent to us via an electronic task within our clinical system. This decreases the chances of mistakes and allows us to track the status of your medication requests.

3. Systmonline allows you to see a summary of your medical record (see here) for further information.

4. Systmonline has Android/Apple apps available so you can request using your iPhone/tablet/android device.

Because of the improved features we feel this is now the best service for our patients.

Andrew Yardley

IT Manager

 

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