**SEPTEMBER UPDATE** 

All teams are working long hours and are still under considerable pressure. Please be patient and understanding at all times.

As the Medical Centre is a healthcare setting and due to the high rates of positive Covid-19 patients in our Practice area, we are still continuing with safety procedures for the foreseeable future.

To protect us all, patients need to continue to:

• Wear a face-covering when entering the building and when seeing a clinician*
• Telephone Reception wherever possible and not form queues at the desk
• Follow social distancing measures
• Arriving at your appointment time and not early
• Respect our staff

 * If you are clinically exempt from wearing a mask we will arrange for you to be seen in our trailer or a room accessible from outside. You will be asked to ring in and not come to the desk (unless in a medical emergency). If you have no mobile phone a Patient Advisor will be happy to speak to you outside.

Thank you for working together to keep us all safe. [last updated 18/09/2021]